What Do You Call a Person Who Fixes Appliances? (And When to Call One)
When your trusty refrigerator stops cooling or your washing machine refuses to spin, you're faced with a modern-day crisis. Your first thought might be, "Who do I even call for this?" You're not alone in wondering. The answer isn't as simple as a single word, as these skilled professionals go by several different titles. In this comprehensive guide, we'll explore the various names for a person who fixes appliances, what they do, and when it's time to call for their expert help.
The Many Names for an Appliance Repair Expert
While you might simply search for "appliance repair near me," the professionals who come to your rescue have a few different job titles. Understanding these can help you find the right expert for your needs. Here are some of the most common titles you'll encounter:
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Title
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Common Usage
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Description
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Appliance Repair Technician
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The most common and widely used title.
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A professional who diagnoses, repairs, and maintains a wide range of home appliances.
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Service Technician
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Often used by manufacturers and larger repair companies.
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This title emphasizes the customer service aspect of the job, in addition to technical skills.
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Appliance Technician
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A shorter, more casual version of the full title.
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Similar to an appliance repair technician, focusing on the technical aspects of repair.
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Appliance Repairman
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A more traditional and informal title.
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While still used, "technician" is now more common and inclusive.
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Field Service Technician
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Used for technicians who travel to customers' homes.
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This title highlights the mobile nature of the job, as opposed to working in a workshop.
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No matter what you call them, these professionals are the heroes who get your household running smoothly again. For example, a company like BA Appliance Repair Service employs skilled technicians who can handle a wide variety of appliance issues.
The Official Title: A Look at the Bureau of Labor Statistics
For an official definition, we can turn to the U.S. Bureau of Labor Statistics (BLS). The BLS is the principal federal agency responsible for measuring labor market activity, working conditions, and price changes in the economy. According to the BLS, the official title for these professionals is Home Appliance Repairers.
The BLS defines their role as follows:
"Repair, adjust, or install all types of electric or gas household appliances, such as refrigerators, washers, dryers, and ovens."
As of May 2023, the BLS reported that there were approximately 29,950 Home Appliance Repairers employed in the United States. The median annual wage for these professionals was $47,170, with the top 10 percent earning over $72,660 per year. This data shows that appliance repair is a vital and established trade in the U.S. economy.
The wage varies significantly by location. States like New Jersey and California tend to have higher average wages, while other regions may be lower. The industry employs technicians across various sectors, with the highest concentration in personal and household goods repair and maintenance businesses, as well as electronics and appliance retailers.
What Does an Appliance Repair Technician Do?
The daily life of an appliance repair technician is rarely dull. They are problem-solvers who combine technical knowledge with hands-on skills. Here's a closer look at what they do:
•Diagnose Problems: The first step is to figure out what's wrong. This involves listening to the customer's description of the issue, running diagnostic tests, and using their expertise to pinpoint the root cause.
•Perform Repairs: Once the problem is identified, the technician will perform the necessary repairs. This could involve replacing a faulty part, fixing a wiring issue, or cleaning a clogged component.
•Install New Appliances: Many technicians also offer installation services for new appliances, ensuring they are set up correctly and safely.
•Provide Maintenance: Regular maintenance can extend the life of your appliances. Technicians can provide this service, which includes cleaning, inspecting, and tuning up your machines.
•Educate Customers: A good technician will also explain the problem and the repair in simple terms, and offer tips on how to prevent future issues.
These professionals work on a wide range of appliances, from the kitchen to the laundry room. This includes refrigerators, freezers, ice makers, ovens, stoves, cooktops, dishwashers, washing machines, and dryers. Some technicians specialize in specific brands or types of appliances, while others are generalists who can handle almost anything.
Common Appliance Problems They Fix
Appliance repair technicians are equipped to handle a vast array of issues. Here are some of the most common problems they encounter, based on data from Consumer Reports.
Refrigerator Woes
A broken refrigerator can lead to spoiled food and a major headache. Technicians frequently deal with:
•No water or ice from the dispenser (17% of repairs)
•The icemaker not making ice (13%)
•A buildup of ice in the freezer (7%)
•Water leaking from the unit (6%)
•The refrigerator not cooling properly (5%)
Icemaker failures are particularly common. According to Dean Landers, president of Landers Appliance in Baltimore, modern icemakers are often made with molded, flimsy parts that make repair difficult. In many cases, the entire unit needs to be replaced rather than repaired.
Oven and Range Issues
When your oven or range isn't working, it can disrupt your daily routine. Common problems include:
•The oven not heating up (6%)
•Gas burners not igniting (6%)
•The ignition system breaking (5%)
•Broken knobs or control panels (2%)
Many range problems can be prevented with regular cleaning. Food debris can clog gas burners or block ignition systems. A simple cleaning with dish soap and warm water can often resolve these issues before they require professional repair.
Dishwasher Dramas
A malfunctioning dishwasher means you're stuck with a sink full of dirty dishes. Technicians are often called for:
•The dishwasher not cleaning properly (11%)
•Dishes not drying at the end of the cycle (9%)
•The unit not draining (7%)
•A broken control panel (7%)
Dishwasher problems often develop gradually. You might not notice the issue right away, but over time, dishes come out less clean until the problem becomes obvious. Regular maintenance, like cleaning the filter and checking the spray arms, can help prevent many of these issues.
Laundry Room Laments
Laundry piles up quickly when your washer or dryer is out of commission. Common issues include:
•Mold in front-loading washing machines (14%)
•The washing machine drum not spinning (6%)
•The dryer not heating and clothes not drying (10%)
•A faulty drum roller or belt in the dryer (7%)
If you hear squealing or knocking sounds from your washing machine, address them immediately. Continued use can cause more damage and lead to a higher repair bill. The same goes for dryers that aren't heating properly or are making unusual noises.
If you're experiencing any of these issues, it's a good idea to call a professional. A reliable company like BA Appliance Repair Service can diagnose and fix the problem quickly and efficiently.
The Path to Becoming an Appliance Repair Professional
Becoming a skilled appliance repair technician requires a combination of education, training, and certification. While a formal degree is not always necessary, most technicians have a high school diploma or equivalent. Many also complete a post-secondary program in appliance repair or a related field.
Training and Certification
One of the most respected certifications in the industry is the National Appliance Service Technician Certification (NASTeC) [3]. This voluntary certification demonstrates that a technician has the knowledge and skills to service major home appliances. The NASTeC program is administered by the International Society of Certified Electronics Technicians (ISCET).
There are four levels of NASTeC certification:
1.Refrigeration and Air Conditioning: This requires proof of EPA Refrigerant Recovery Certification.
2.Cooking: Covers ovens, ranges, and cooktops.
3.Laundry and Dishwashing: Focuses on washers, dryers, and dishwashers.
4.Universal Technician: This is the highest level of certification, covering all three specialties plus basic skills.
To become NASTeC certified, a technician must pass a Basic Skills Exam and at least one of the specialty exams. The Basic Skills Exam requires a score of 60 out of 80 points, while specialty exams require 27 out of 40 points. Certification must be renewed every two years, either by passing a Journeyman level exam or completing 20 clock hours of appliance-related continuing education.
The exam fees range from $50 to $185 depending on the combination of exams taken. While certification is voluntary, it demonstrates a commitment to professionalism and ongoing education in the field.
The Growing Demand for Appliance Repair Professionals
The appliance repair industry is experiencing significant growth. According to the Association of Home Appliance Manufacturers, over 52,000 new technicians could be needed in the next five years to service America's major home appliances [3]. This shortage is creating excellent career opportunities for those interested in entering the field.
Several factors are driving this demand:
•Aging appliances: Many American households have appliances that are reaching the end of their typical lifespan. Rather than replacing them immediately, consumers are choosing to repair them.
•Economic considerations: With the rising cost of new appliances, repair is often a more budget-friendly option. A repair that costs a few hundred dollars is much more appealing than spending thousands on a replacement.
•Sustainability concerns: More people are becoming environmentally conscious. Repairing an appliance keeps it out of the landfill and reduces the environmental impact of manufacturing new products.
•Technological complexity: Modern appliances are more sophisticated than ever, with digital controls and smart features. This complexity requires specialized knowledge that only trained technicians possess.
The shortage of qualified technicians means that those entering the field can expect strong job security and competitive wages. It's a career path that offers both stability and the satisfaction of helping people solve everyday problems.
DIY vs. Hiring a Professional: When to Make the Call
With the rise of online tutorials, it can be tempting to try to fix a broken appliance yourself. While some minor repairs can be a DIY project, it's important to know when to call in a professional. Here are a few things to consider:
When DIY Might Be an Option
•Simple fixes: If the problem is something simple, like a clogged drain or a blown fuse, you might be able to handle it yourself.
•You have the right tools and knowledge: If you have experience with electronics and have the proper tools, a DIY repair could be successful.
•The appliance is out of warranty: If your appliance is no longer under warranty, you won't risk voiding coverage by attempting a repair yourself.
When to Call a Professional
•Safety concerns: If the repair involves electricity or gas, it's always best to leave it to a professional. A mistake could lead to injury or a fire.
•Complex issues: If you're not sure what the problem is, or if it seems like a major issue, a technician will have the diagnostic tools and expertise to fix it correctly.
•You could make it worse: A failed DIY repair can often lead to a more expensive professional repair down the line.
•Warranty considerations: If your appliance is still under warranty, a DIY repair could void it.
•Time and convenience: Even if you could do the repair yourself, hiring a professional saves you time and ensures the job is done right.
When in doubt, it's always safer and more effective to call a professional appliance repair service. They have the training and experience to get the job done right, ensuring your appliance is safe and reliable.
How Much Does Appliance Repair Cost?
One of the first questions homeowners ask is, "How much will this cost?" The answer depends on several factors, including the type of appliance, the nature of the problem, and your location.
On average, homeowners can expect to pay between $100 and $400 for most appliance repairs. Here's a general breakdown:
•Refrigerator repair: $200 to $400
•Dishwasher repair: $150 to $300
•Washing machine repair: $150 to $350
•Dryer repair: $100 to $400
•Oven/range repair: $150 to $400
These are average estimates, and the actual cost can vary. A simple fix like replacing a door seal might be on the lower end, while a complex repair like replacing a compressor could be more expensive. Most repair companies charge a service call fee (typically $50 to $100) just to come out and diagnose the problem. This fee is often applied toward the repair cost if you decide to proceed.
When comparing repair costs to replacement costs, consider the age of your appliance. A good rule of thumb is the 50% rule: If the repair costs more than 50% of what a new appliance would cost, and your appliance is more than halfway through its expected lifespan, replacement might be the better option.
What to Look for When Hiring an Appliance Repair Service
Choosing the right appliance repair service is crucial. Here are some key factors to consider:
•Licensing and insurance: Make sure the company is properly licensed and carries liability insurance. This protects you in case of accidents or damage during the repair.
•Certifications: Look for technicians with industry certifications like NASTeC. This demonstrates their commitment to professionalism and expertise.
•Experience: Ask how long the company has been in business and whether their technicians have experience with your specific appliance brand and model.
•Reviews and reputation: Check online reviews on platforms like Google, Yelp, and the Better Business Bureau. Look for consistent positive feedback about quality, reliability, and customer service.
•Warranty on repairs: A reputable company will stand behind their work with a warranty on both parts and labor, typically ranging from 30 to 90 days.
•Transparent pricing: The company should provide clear estimates before starting work. Be wary of anyone who can't give you at least a ballpark figure.
•Availability: When an appliance breaks down, you want it fixed quickly. Look for a service that offers same-day or next-day appointments.
A trusted company like BA Appliance Repair Service checks all these boxes, providing professional, reliable service backed by experienced technicians.
Why Choose a Certified Appliance Repair Technician?
Hiring a certified technician provides peace of mind. Here are a few reasons why it's worth choosing a professional with credentials like the NASTeC certification:
•Expertise: Certified technicians have proven their knowledge and skills through rigorous testing. They understand the inner workings of various appliance types and brands.
•Safety: They are trained to handle electrical and gas systems safely, protecting your home and family from potential hazards like electrical shocks or gas leaks.
•Efficiency: A certified pro can diagnose and fix the problem faster, saving you time and hassle. They have the diagnostic tools and experience to quickly identify issues.
•Reliability: You can trust that the repair will be done right the first time, with quality parts and workmanship. This reduces the likelihood of repeat service calls.
•Up-to-date knowledge: Certified technicians are required to complete continuing education to maintain their credentials. This ensures they stay current with the latest appliance technologies and repair techniques.
Tips for Maintaining Your Appliances
While even the best-maintained appliances will eventually need repairs, regular maintenance can extend their lifespan and reduce the frequency of breakdowns. Here are some simple maintenance tips:
Refrigerator Maintenance
•Clean the condenser coils every six months. Dust and debris can build up on these coils, making your refrigerator work harder and less efficiently.
•Check the door seals regularly. A worn or damaged seal allows cold air to escape, forcing the compressor to work overtime.
•Keep the interior clean and organized. This improves airflow and helps maintain consistent temperatures.
Dishwasher Maintenance
•Clean the filter monthly. A clogged filter can lead to poor cleaning performance and drainage issues.
•Run a cleaning cycle with a dishwasher cleaner every few months to remove buildup and odors.
•Check the spray arms for clogs. Food particles can block the holes, reducing water pressure.
Washing Machine Maintenance
•Leave the door open after each use to allow the drum to dry. This prevents mold and mildew growth, especially in front-loading machines.
•Clean the detergent dispenser regularly to prevent buildup.
•Run a cleaning cycle monthly with a washing machine cleaner or white vinegar.
Dryer Maintenance
•Clean the lint trap after every load. A clogged lint trap is a fire hazard and reduces drying efficiency.
•Check the exhaust vent annually. A blocked vent can cause the dryer to overheat and work less effectively.
•Inspect the drum seal for wear and tear.
By following these simple maintenance steps, you can keep your appliances running smoothly for years to come. However, when problems do arise, don't hesitate to call a professional.
Conclusion
So, what do you call a person who fixes appliances? You can call them an appliance repair technician, a service technician, an appliance technician, or even a Home Appliance Repairer, as the Bureau of Labor Statistics does. Whatever the title, these skilled professionals play a crucial role in keeping our homes running smoothly.
From a leaky dishwasher to a refrigerator that won't cool, they have the expertise to diagnose and fix a wide range of problems. While a DIY fix might be tempting, the safety, efficiency, and peace of mind that come with hiring a certified professional are well worth it. With over 52,000 new technicians needed in the coming years, the demand for these skilled professionals has never been higher.
When choosing an appliance repair service, look for licensed, insured, and certified technicians with positive reviews and transparent pricing. Regular maintenance can help prevent many common problems, but when repairs are needed, a qualified professional is your best bet.
If you're in need of expert assistance, don't hesitate to reach out to a trusted company like BA Appliance Repair Service. Their team of qualified technicians is ready to get your appliances back in working order, providing reliable service you can count on.